Help Center

Who can see and change quotes

The Business owner can do everything with quotes. A Member needs the Invoicing permission. Your clients only see the quotes you send them, through the link.

Software
Accounting
Who can do this
Business owner, Member
Updated

Business owner

The Business owner can see every quote and do everything with them.

Member

A Member needs permissions, which the Business owner gives in Settings, Members. Quotes use the same permission as invoices.

  • To see the quotes, their totals and their pages, and to download them: Invoicing set to Read.
  • To create, change, send, copy and delete quotes, change their status, export the list and turn them into invoices: Invoicing set to Write.
  • To add a new client from the quote form: Contacts set to Write as well.
  • To change the saved messages in Settings, Quote messages: Invoicing set to Write.

Without the Invoicing permission, Quotes is not in their menu. A button they may not use doesn’t show.

Your clients

They never see your list of quotes. They only see the quotes you send them, through the link in your e-mail. Anyone with this link can open the quote, so share it only with your client.

Common questions

Who gets an e-mail when a quote is accepted?

The Business owner and every Member of your workspace. See How your client accepts or rejects a quote.

Why can't I see Export?

Exporting the list needs Invoicing set to Write. Ask the Business owner of your workspace.