Subscription payments, renewals and cancel-by dates

Three dates, three meanings

• Next payment: when you are charged. It moves to the next period by itself once the day has passed.
• Renews on: when the contract’s term ends and starts again.
• Cancel by: the last day to cancel before the renewal. It is the renewal date less the Notice period.

Set up a contract with a term

1. Open the subscription and click Edit.
2. Under Contract, turn on It has a fixed term.
3. Pick the Renews on date and the Term.
4. Leave Renews by itself on if the contract renews unless you cancel.
5. Choose the Notice period: None, 30 days, 60 days or 90 days.
6. Click Save.

The form shows the cancel-by date as soon as the renewal date and the notice period are set.

When the renewal day passes and Renews by itself is on, the renewal date moves on by one term by itself.

Which date reminds you

• With a notice period, you are reminded of the Cancel by date. The renewal itself sends nothing more: by then it is too late to cancel.
• Without a notice period, you are reminded of the Renews on date.
• Payments never remind you. They are listed in Coming up with the month’s total.

Cancel a subscription

1. Tell the provider first: Skileo only records it.
2. Open the subscription, click the menu at the top right and choose Cancel subscription.
3. Check the Ends on date. It is the renewal date by default.
4. Click Cancel subscription.

Its status shows the end date until that day, then Ended. After the end, its reminders stop.

Renew it by hand

For a contract that doesn’t renew by itself, open it, choose Renew in the menu, set the new Renews on date and, if the price changed, the New cost.

Common questions