# Subscription payments, renewals and cancel-by dates

_Skileo › Assets · Who can do this: Business owner, Member_

A subscription has three different dates: the next payment, the renewal and the last day to cancel. Skileo works out the cancel-by date from the notice period and reminds you of it.

## Three dates, three meanings

- **“Next payment”**: when you are charged. It moves to the next period by itself once the day has passed.
- **“Renews on”**: when the contract's term ends and starts again.
- **“Cancel by”**: the last day to cancel before the renewal. It is the renewal date less the “Notice period”.

## Set up a contract with a term

1. Open the subscription and click “Edit”.
2. Under “Contract”, turn on “It has a fixed term”.
3. Pick the “Renews on” date and the “Term”.
4. Leave “Renews by itself” on if the contract renews unless you cancel.
5. Choose the “Notice period”: “None”, “30 days”, “60 days” or “90 days”.
6. Click “Save”.

The form shows the cancel-by date as soon as the renewal date and the notice period are set.

When the renewal day passes and “Renews by itself” is on, the renewal date moves on by one term by itself.

## Which date reminds you

- With a notice period, you are reminded of the **“Cancel by”** date. The renewal itself sends nothing more: by then it is too late to cancel.
- Without a notice period, you are reminded of the **“Renews on”** date.
- Payments never remind you. They are listed in “Coming up” with the month's total.

## Cancel a subscription

1. Tell the provider first: Skileo only records it.
2. Open the subscription, click the menu at the top right and choose “Cancel subscription”.
3. Check the “Ends on” date. It is the renewal date by default.
4. Click “Cancel subscription”.

Its status shows the end date until that day, then “Ended”. After the end, its reminders stop.

## Renew it by hand

For a contract that doesn't renew by itself, open it, choose “Renew” in the menu, set the new “Renews on” date and, if the price changed, the “New cost”.


## Common questions

### Why is the cancel-by date in the past?

The notice period is longer than the time left before the renewal. Cancel as soon as you can, or renew and set a reminder for next year.

### A month-to-month subscription has no renewal date. Is that right?

Yes. Without “It has a fixed term”, a subscription only has payments. Skileo shows the next payment, and you can cancel it at any time.

### Are payment dates updated by themselves?

Yes. Once a payment day has passed, the next one is calculated from the “Billing”, at most once a day.

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https://www.skileo.com/help/en/subscription-renewals-and-cancel-by-dates · Updated: 2026-11-08