Confirm a sign-in from a new browser
When you sign in from a browser your account has never used, on a new network, Skileo e-mails you a code. Type it to finish signing in; it works for 10 minutes.
- Software
- Every software
- Who can do this
- Business owner, Member, Employee
- Updated
When Skileo asks for a code
Skileo asks for a code when both are true:
- the browser is new for your account (a new computer, a new browser, or a private window), and
- your account hasn’t signed in from this network in the last 30 days.
A browser where you entered the code is remembered, so it isn’t asked again. A browser you haven’t used for 90 days is forgotten.
Finish signing in
- Open the e-mail “Your Skileo login verification code”.
- Type the 6-digit code under Enter two-factor authentication code and sign in.
The code works for 10 minutes and only once. If it doesn’t arrive or has expired, click Click here to resend to get a new one.
Got a code but didn’t try to sign in? Someone knows your password. Change it now and sign out your other devices.
Common questions
I use two-factor authentication. Do I get this code too?
No. You get your usual two-factor code instead.
Why am I asked again on a browser I already confirmed?
The browser was forgotten: you cleared its data, used a private window, didn’t sign in for 90 days, or signed out your other devices from another browser.