Help Center

Turn on two-factor authentication

With two-factor authentication, every sign-in asks for a 6-digit code sent to your phone, after your password. Turn it on in the Security tab of your profile.

Software
Every software
Who can do this
Business owner, Member, Employee
Updated

Turn it on

  1. Click your name in the menu, then Profile, and open the Security tab.
  2. Under Two-factor authentication, switch on Enable two-factor authentication for login.
  3. Choose how the code is sent and check your phone number.
  4. Click Save and confirm with your password.
  5. Type the code sent to your phone to confirm it.

From now on, every sign-in asks for a code after your password.

Turn it off

Switch off Enable two-factor authentication for login, click Save and confirm with your password.

Common questions

Why does Skileo ask for my password to change these settings?

So that someone using your open session can’t turn two-factor authentication off or move your codes to their phone.

Can I use an authenticator app instead of SMS?

Yes. Choose Authenticator app, click Save and confirm with your password, then scan the QR code with your app and type the code it shows. No phone number is needed: at each sign-in, type the code your app shows.

My code didn't arrive. What can I do?

Wait for the resend button, or click the envelope next to the code field to get the code by e-mail.