Add questions to a survey

Write a new question

1. Open the survey’s form. In Questions, click Add new.
2. Stay on the New question tab.
3. Choose the Type: “Free text”, “Multiple choice” or “Rank”. See below.
4. Write Your question, and a Description if it helps to answer.
5. Fill in the fields of the type.
6. Click Save.

The question is added at the end of the list. It is also kept in Question templates, so you can use it in other surveys.

The three types of question

Free text

The employee writes their own answer. In Free text answer field, choose Single line for a short answer or Multi-line for a longer one.

Multiple choice

The employee chooses among your answers.

1. Write the first answer. Click Add new answer for each other answer. Drag an answer to move it.
2. Choose Allow one answer or Allow multiple answers.
3. To let the employee write an answer that is not on the list, switch on Include OTHER option and allow users to enter their own answer.

Rank

The employee gives a grade on a scale.

1. Choose the number of steps: 2, 3, 5 or 10.
2. Choose how the steps are shown:
   • Emoji face: a smiling and a sad face. Only with 2 steps.
   • Numbers (Ex. 1 to 10).
   • Custom starting and ending label: write the words of the first and the last step, for example “Poor” and “Excellent”. The steps between show numbers.
   • Custom labels: write a word for each step.

Use a question you already have

1. In Questions, click Add new.
2. Click the Existing questions tab.
3. In Select question, choose the question. Type a few letters to find it.
4. Click Save.

The list offers every question of Question templates, except those already in the survey.

Change, move or remove a question

• To change a question, click its pencil.
• To move a question, drag it up or down. Employees see the questions in this order.
• To remove a question from the survey, click its bin. The question stays in Question templates.

Click Save at the bottom of the survey to keep the changes.

Common questions