Help Center

Create a channel or a private group

In Messages, click + next to Channels. Give it a name. Leave Private group unticked for a channel the whole team sees, or tick it and add the people of the group.

Software
Every software
Who can do this
Business owner, Member
Updated

Create a channel or a group

  1. Open Messages in the menu.
  2. Click + next to Channels: New channel or group.
  3. Type a Name: 2 to 32 lowercase letters a–z, digits, hyphens (-) or underscores (_).
  4. If you want, type a Topic: one line about what it is for.
  5. For a private group, tick Private group (only the people you add see it) and choose the Members.
  6. Click Create.

Two channels cannot have the same name.

Channel or group?

  • A channel is for the whole team. Every Business owner and every Member sees it, also the people who join the team later. Its name starts with #.
  • A private group is only for its members. Its name has a lock before it.

Employees and candidates never see channels or groups.

Add or remove people in a group

  1. Open the group.
  2. Click Members: the people button at the top right.
  3. To add someone, choose them in Add someone and click Add.
  4. To remove someone, click the cross (×) next to their name.

Every member of the group can add and remove people. Members are always people of the team: the Business owner or a Member.

Leave a group

  1. Click Members.
  2. Click Leave group and confirm.

You no longer see the group, unless someone adds you again.

Delete a channel or a group

Only the Business owner can delete a channel, or a group they are a member of.

  1. Open the channel or the group.
  2. Click More actions (⋮) at the top right.
  3. Choose Delete channel or Delete group.
  4. Skileo tells you how many messages and files it holds. Click Yes, delete it!

Every message and file in it is deleted for everyone. It does not go to the trash and cannot be undone.

Common questions

Can I rename a channel or change its topic?

No. The name and the topic are set when the channel is created.

Can I leave a channel?

No. A channel is for the whole team. Only private groups can be left.

Who can delete a channel?

Only the Business owner. A Member does not see Delete channel.