Help Center

Start a chat

Open Messages in the menu and click a name under Start a chat. Type your message and press Enter. The chat is listed under Direct messages from then on.

Software
Every software
Who can do this
Business owner, Member, Employee, Candidate
Updated

Start a chat with someone

  1. Open Messages in the menu.
  2. Under Start a chat, click the person’s name.
  3. Type your message at the bottom and press Enter.

Once it holds a message, the chat moves to Direct messages. The newest chats come first.

To find a person or a conversation quickly, type their name in Search conversations at the top of the list. Ctrl+K (⌘K on a Mac) goes to this box.

From the list of employees or candidates

In the lists of employees and candidates, the actions of a person include Send message. It opens your chat with that person in Messages.

Who you can write to

  • The Business owner and every Member can write to each other. They can also write to the employees and candidates who have an application in the workspace.
  • An employee or a candidate can write to the Business owner and to every Member. They cannot write to other employees or candidates.

Three kinds of conversations

  • Direct messages: a chat between two people.
  • Channels, with # before the name: for the whole team. Every Business owner and every Member sees them.
  • Private groups, with a lock before the name: only their members see them.

Channels and groups are listed under Channels. See Create a channel or a private group.

One chat for every software

Messages is the same in all your softwares. A chat you start in one software is also in the others.

Common questions

Why is someone missing from the list?

You can only write to some people. An employee or a candidate does not see other employees or candidates, and a candidate needs an application in the workspace.

Can I delete a chat with someone?

No. A chat between two people cannot be deleted. You can delete your own messages in it. See Edit or delete a message.

Do people get an e-mail when I write to them?

No. The message appears in their Messages, with a count of unread messages next to the menu entry. See Unread messages and read marks.